Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given when I move out?
We require one week's written notice before you move out. Our staff will go over that process at the time of signing.

What type of documentation do I need to provide in order to rent a space?
We require a Government issued form of ID (example: driver’s license, state id, or passport)

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise. However, we offer discounts for customers who sign a lease for a year or longer.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code.

How do I make a payment?
You can pay in person using our on-site kiosk, make a payment through our website or just call us. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?
Visa, MasterCard, American Express and Discover.

How do I know how much storage space I will need?
You can either use our Storage Calculator on our website or call our manager and they will be able to assist you.

Can I just stop by to view the facility and storage spaces or do I need an appointment?
We encourage you to make an appointment but feel free to stop by 7 days a week between 6:00 am – 11:00 pm. Just please call to let us know you are on your way!

Do I need to bring my own lock?
We encourage tenants to bring their own locks at time of move-in; however we also have locks available for purchase through our 24 hour kiosk. Disc locks are not permitted.

Are there any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

What are the hours of operation?
Our business hours are from 6:00 am – 11:00 pm, 7 days a week.